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What to expect as a complainant

The Investigating Officer handling the complaint will contact you to schedule an initial interview to discuss the complaint. You may have to meet with the Investigating Officer at various times during the investigation process.

You may be requested to provide further information about your complaint. You should provide the Commission with relevant information and documents to support your complaint.

Complainants are encouraged to provide the investigating officer with a signed written statement detailing the factual allegations of the complaint. A request for this statement will be made by the Investigating Officer.

The Commission will inform the respondent of the complaint and provide the respondent with a summary of the allegations made against him/her/them.

The Commission may ask the respondent to provide specific information or a detailed response to the complaint. The Commission will let you know what was in the respondent’s reply.

Where appropriate, the Commission will invite you to participate in conciliation.