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Investigating the complaint

The purpose of the investigation is to determine if there is sufficient evidence to indicate that discrimination or marginalisation has occurred.
The Investigating Officer will interview and consult with persons who have direct knowledge of the allegations and/or who are in a position to gather, generate or support information relevant to the allegations.

Investigations will be completed as promptly as possible. The time to complete an investigation may vary depending upon the allegations and number of individuals involved. Under S.23(3) of the EOC Act, the Commission must hear and determine the complaint within six months from the date of receipt thereof.